Privacy Policy

Effective Date: July 25, 2026  ·  Last Updated: July 25, 2026

1. Introduction

Notionsify is a cloud-based software platform ("Notionsify," "we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, store, and safeguard Personal Information when you access or use our website, cloud-based software, Shopify application, WooCommerce plugin, and related products and services (collectively, the "Services").

This Privacy Policy applies to Merchants who subscribe to our Services, their Authorized Users, Visitors to our website, and, where applicable, Customers who interact with product configurators powered by the Services through a Merchant Store.

This Privacy Policy applies to users of our Services worldwide. While Notionsify is headquartered in the United States, we strive to comply with applicable privacy laws in the jurisdictions where we operate, including applicable U.S. state privacy laws and, where applicable, the European Union General Data Protection Regulation (“GDPR”).

By accessing or using the Services, you acknowledge that you have read and understood this Privacy Policy.

2. Scope

This Privacy Policy applies to personal information collected through:

  • The Notionsify website;
  • Merchant Accounts;
  • Shopify applications developed by Notionsify;
  • WooCommerce plugins developed by Notionsify;
  • Customer support interactions;
  • Sales inquiries and product demonstrations;
  • Trial subscriptions;
  • Marketing communications;
  • Any other products or services that reference or link to this Privacy Policy.

This Privacy Policy does not apply to third-party websites, applications, products, or services that are not owned or controlled by Notionsify, including Merchant Stores. Merchants are independently responsible for providing privacy notices to their Customers and for complying with applicable privacy laws regarding the personal information they collect.

Where Notionsify processes personal information on behalf of a Merchant, we generally act as a service provider or processor, and the Merchant remains responsible for determining the purposes and means of processing that information.

3. Definitions

For purposes of this Privacy Policy, the following definitions apply:

Notionsify means the Notionsify software platform, products, applications, plugins, websites, and Services owned and operated by Notionsify.

Account means a registered account created by or on behalf of a Merchant to access and manage the Services.

Authorized User means an employee, contractor, consultant, or other representative authorized by a Merchant to access and use the Services under the Merchant’s Account.

Customer means an individual or business that interacts with a Merchant Store to configure, personalize, preview, or purchase products using the Services. A Customer is not a subscriber to Notionsify unless they separately create an Account.

Merchant means a business or other legal entity that registers an Account with Notionsify, subscribes to the Services, and makes the Services available through its Merchant Store.

Merchant Store means a Merchant’s website, online storefront, e-commerce platform, marketplace, or other digital sales channel that integrates with or uses the Services.

Personal Information means information that identifies, relates to, describes, or can reasonably be linked to an identified or identifiable individual, as defined by applicable privacy laws.

Services means the Notionsify website, cloud-based software platform, Shopify application, WooCommerce plugin, future mobile applications, AI Features, AR Features, and any related products, features, or services offered by Notionsify.

Third-Party Services means products, software, platforms, or services operated by independent third parties that integrate with or support the Services.

User Content means any data, artwork, logos, graphics, images, fonts, text, product information, templates, pricing rules, files, documents, configurations, 2D assets, 3D models, or other materials uploaded, submitted, generated, stored, or transmitted through the Services by a Merchant or an Authorized User.

Visitor means any individual who accesses or browses the Notionsify website without creating an Account.

4. Personal Information We Collect

The personal information we collect depends on how you interact with the Services.

A. Information You Provide

We may collect personal information that you voluntarily provide when you register for an Account, subscribe to the Services, request a demonstration, contact our support team, participate in surveys, or otherwise communicate with us.

Depending on your interactions with the Services, this information may include:

  • Full name
  • Business or company name
  • Job title
  • Business email address
  • Telephone number
  • Business mailing address
  • Billing and payment information
  • Account credentials
  • Communication preferences
  • Customer support requests and correspondence
  • Any other information you choose to provide

B. Account and Subscription Information

When you create an Account or subscribe to the Services, we may collect information necessary to establish, administer, and maintain your subscription, including subscription details, billing history, invoices, payment status, storage allocation, account settings, and administrative preferences.

Payment transactions are processed through trusted third-party payment providers. Notionsify does not store complete payment card information on its own systems.

C. User Content

Merchants and their Authorized Users may upload User Content to the Services in order to create, manage, and display customized products.

User Content may include:

  • Product images
  • Logos
  • Artwork
  • Design files
  • Product templates
  • Product descriptions
  • Fonts
  • Vector graphics
  • 2D assets
  • 3D models
  • Product configuration data
  • Other files supported by the Services

Merchants retain ownership of their User Content. Notionsify accesses and processes User Content solely to provide the Services, deliver customer support, maintain platform functionality, process transactions, perform backups, improve platform performance, and exercise the rights granted under our Terms of Use, including any applicable marketing license.

Notionsify does not use User Content to train artificial intelligence models without providing notice and obtaining any consent required by applicable law.

D. Information Collected Automatically

When you access or use the Services, we automatically collect certain technical and usage information to operate, secure, maintain, and improve the platform.

This information may include:

  • IP address
  • Browser type and version
  • Device information
  • Operating system
  • Language preferences
  • Date and time of access
  • Pages visited
  • Features used
  • Session duration
  • Error reports
  • Performance metrics
  • Referring URLs
  • General geographic location derived from your IP address

We use this information to monitor the availability, performance, and security of the Services, diagnose technical issues, prevent fraud, and improve the user experience.

E. Information Processed on Behalf of Merchants

When Customers interact with configurators or personalization experiences provided through a Merchant Store, Notionsify may process limited personal information on behalf of the Merchant in order to render product previews, save configurations, process personalization requests, and facilitate the Merchant’s use of the Services.

In these circumstances, Notionsify generally acts as a service provider or processor, while the Merchant remains responsible for its relationship with its Customers and for complying with applicable privacy laws.

5. How We Use Personal Information

Notionsify uses Personal Information only for legitimate business purposes and in accordance with applicable law. Depending on how you interact with the Services, we may use Personal Information to:

  • Create, administer, and maintain Merchant Accounts;
  • Provide access to the Services and their features;
  • Authenticate users and maintain account security;
  • Process subscriptions, renewals, invoices, and payments;
  • Provide technical support and respond to inquiries;
  • Configure, render, store, and manage User Content;
  • Deliver product previews, personalization experiences, and configurations;
  • Monitor system performance, availability, and security;
  • Detect, investigate, and prevent fraud, unauthorized access, and other unlawful activities;
  • Improve, maintain, troubleshoot, and develop the Services;
  • Communicate important service-related notices, updates, maintenance notifications, and security alerts;
  • Send marketing or promotional communications where permitted by law and subject to your communication preferences;
  • Comply with legal obligations, enforce our agreements, protect our rights, and respond to lawful requests from government authorities or regulatory agencies;
  • Conduct internal reporting, analytics, business planning, quality assurance, and operational improvement.

Notionsify does not sell Personal Information to third parties.

We may use User Content to develop, improve, test, validate, and train artificial intelligence, machine learning, automation, and related technologies, to the extent permitted by applicable law. By using the Services, Merchants acknowledge and agree that User Content may be processed for these purposes as described in this Privacy Policy and the Terms of Use.

6. How We Share Personal Information

We understand the importance of protecting your privacy and limit the disclosure of Personal Information to circumstances necessary to operate our business, provide the Services, or comply with legal obligations.

We may share Personal Information with the following categories of recipients:

A. Third-Party Service Providers

We engage trusted third-party service providers to perform services on our behalf, including hosting, cloud infrastructure, payment processing, customer support, communications, analytics, security, monitoring, email delivery, domain management, and other operational functions necessary to provide the Services.

These providers are contractually obligated to process Personal Information only as necessary to perform services for Notionsify and in accordance with applicable privacy laws.

B. Merchants

Where Customers interact with a Merchant Store, information submitted through the configurator or personalization experience may be made available to the applicable Merchant to facilitate product customization, order processing, customer support, manufacturing, fulfillment, and related business operations.

Each Merchant is independently responsible for its own handling of Personal Information and should maintain its own privacy policy.

C. Corporate Transactions

If Notionsify is involved in a merger, acquisition, financing, reorganization, sale of assets, bankruptcy, or similar corporate transaction, Personal Information may be transferred as part of that transaction, subject to applicable legal requirements.

We may disclose Personal Information when we believe such disclosure is necessary to:

  • comply with applicable law, regulation, court order, or legal process;
  • respond to lawful requests from governmental or regulatory authorities;
  • enforce our Terms of Use or other agreements;
  • investigate fraud, abuse, security incidents, or suspected illegal activity;
  • protect the rights, property, or safety of Notionsify, our Merchants, Customers, Authorized Users, or the public.

7. Third-Party Service Providers

Notionsify relies on carefully selected Third-Party Service Providers to support the operation and delivery of the Services.

These providers may assist us with functions such as:

  • cloud hosting and infrastructure;
  • payment processing;
  • website and application security;
  • customer relationship management;
  • customer support;
  • analytics and performance monitoring;
  • communication and email delivery;
  • fraud prevention;
  • software maintenance;
  • data storage and backup.

Third-Party Service Providers are granted access only to the information reasonably necessary to perform the services requested by Notionsify and are expected to maintain appropriate administrative, technical, and organizational safeguards to protect Personal Information.

Notionsify does not authorize Third-Party Service Providers to use Personal Information for their own independent marketing purposes.

Our Services may also contain links to websites or services operated by third parties. We are not responsible for the privacy practices or content of those third-party websites or services, and we encourage users to review their respective privacy policies before providing Personal Information.

8. International Data Transfers

Notionsify is headquartered in the United States, and your Personal Information may be processed, stored, or transferred to the United States or other jurisdictions in which Notionsify or its Third-Party Service Providers operate.

Data protection laws in these jurisdictions may differ from those in your country of residence.

Where applicable, Notionsify implements appropriate safeguards designed to protect Personal Information transferred across borders in accordance with applicable privacy laws, including the GDPR where required.

By using the Services, you acknowledge that your Personal Information may be transferred to and processed in countries outside your country of residence, subject to the safeguards described in this Privacy Policy and applicable law.

9. Data Retention

Notionsify retains Personal Information only for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with applicable legal obligations, resolve disputes, enforce our agreements, and operate the Services.

The length of time we retain Personal Information depends on the nature of the information, the purpose for which it was collected, applicable legal requirements, and our legitimate business needs.

Account Information

We retain Account information for as long as a Merchant maintains an active subscription or Account with the Services.

Following account cancellation or termination, we may retain certain Account information for a limited period to:

  • facilitate account recovery where requested;
  • maintain system backups;
  • comply with legal, tax, accounting, and regulatory obligations;
  • investigate fraud or security incidents;
  • enforce our agreements; and
  • protect the rights, property, and security of Notionsify and its users.

Unless a longer retention period is required or permitted by law, Personal Information associated with a deleted Account will generally be deleted, anonymized, or securely disposed of within a reasonable period after the Account is closed.

User Content

User Content is retained for the duration of the Merchant’s subscription and available storage allocation.

If a subscription expires, is cancelled, or storage limits are exceeded, Notionsify may suspend access to certain User Content until the applicable subscription is renewed or additional storage is purchased.

Following account termination, User Content may be retained for a limited period to support account recovery, backup procedures, legal compliance, dispute resolution, or other legitimate business purposes. After the applicable retention period, User Content may be permanently deleted or anonymized unless continued retention is required by law.

Merchants are responsible for maintaining their own backup copies of User Content.

10. Data Security

Notionsify maintains reasonable administrative, technical, and organizational safeguards designed to protect Personal Information from unauthorized access, disclosure, alteration, loss, misuse, or destruction.

Our security measures are designed to reflect the nature of the Services and may include access controls, authentication procedures, encryption where appropriate, system monitoring, vulnerability management, and secure development practices.

While we strive to protect Personal Information, no method of transmitting information over the Internet or storing electronic data is completely secure. Accordingly, Notionsify cannot guarantee the absolute security of Personal Information, and all use of the Services is at your own risk.

Merchants are responsible for maintaining the confidentiality of their Account credentials, limiting access to Authorized Users, using strong passwords, and promptly notifying Notionsify of any suspected unauthorized access or security incident involving their Account.

11. Your Privacy Rights

Depending on your jurisdiction, you may have certain rights regarding your Personal Information.

Subject to applicable law, these rights may include the ability to:

  • request access to Personal Information we maintain about you;
  • request correction of inaccurate or incomplete Personal Information;
  • request deletion of Personal Information;
  • request restriction of certain processing activities;
  • object to certain processing activities;
  • request a copy of your Personal Information in a portable format where applicable;
  • withdraw consent where processing is based on consent;
  • opt out of certain marketing communications; and
  • exercise any additional rights provided under applicable privacy laws.

We will respond to verified privacy requests within the timeframes required by applicable law. In certain circumstances, we may request additional information to verify your identity before fulfilling your request.

U.S. State Privacy Rights

Residents of certain U.S. states, including California and other states with applicable consumer privacy laws, may have additional rights concerning their Personal Information, including rights relating to access, correction, deletion, and portability, as well as the right to appeal certain privacy decisions where required by law.

Notionsify does not sell Personal Information and does not knowingly share Personal Information for cross-context behavioral advertising as those terms may be defined under applicable law.

GDPR

Where the GDPR applies, individuals located within the European Economic Area or other applicable jurisdictions may have additional rights, including the right to lodge a complaint with a competent supervisory authority if they believe their Personal Information has been processed in violation of applicable law.

Where required by law, Notionsify will process Personal Information only on an appropriate legal basis, including contractual necessity, legitimate interests, legal obligations, consent, or other lawful grounds recognized under the GDPR.

To exercise your privacy rights, please contact us using the information provided at the end of this Privacy Policy.

12. Children’s Privacy

The Services are intended for businesses and are not directed to children under the age of 13 or any higher minimum age required by applicable law.

Notionsify does not knowingly collect Personal Information directly from children. If we become aware that Personal Information has been collected from a child in violation of applicable law, we will take reasonable steps to delete such information as soon as practicable.

Parents or legal guardians who believe a child has provided Personal Information to Notionsify may contact us using the information provided below.

13. Changes to this Privacy Policy

Notionsify may update this Privacy Policy from time to time to reflect changes in our Services, business operations, legal requirements, or privacy practices.

When we make changes, we will revise the “Last Updated” date at the beginning of this Privacy Policy. Where required by applicable law, we may also provide additional notice of material changes.

Your continued use of the Services after the effective date of any revised Privacy Policy constitutes your acknowledgment of the updated Privacy Policy.

Because our privacy practices may evolve over time, we encourage you to review this Privacy Policy periodically to remain informed about how we collect, use, and protect Personal Information.

14. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or wish to exercise your privacy rights, please contact us:

Notionsify
668 Stony Hill Road, Suite 11
Yardley, Pennsylvania 19067
United States

Email: support@notionsify.com