Frequently Asked Questions (FAQs)

The Notionsify trial period includes:

• 3 products
• 3 product variations
• 50 MBs of storage

During the free trial period, you can explore all features and tools, including 2D/3D product configuration, visual customizer, and Virtual Try On.

Notionsify offers three subscription plans designed to support businesses at different stages of growth:

For individuals, the recommended plan is Essential ($39/month). It is designed specifically for solo creators, freelancers, and small shops, making it the most suitable starting point if you work alone or are testing product customization features. It gives you all the core tools needed to build and launch product customization experiences without the complexity or cost of higher-tier business plans.

With the Essential plan, you get up to 15 configurators, standard customer support from our team of experts, and 5 GB of storage that is sufficient for lightweight to moderate usage.

To subscribe to a plan on Notionsify, the process is simple and takes only a few steps:

• Sign up or log in using your Gmail account or by registering with your email address.
• Once signed in, you will automatically start your 30-day free trial.
• Go to the Plans and Pricing page and choose from any of the three available subscription plans.
• Enter your preferred payment details to set up billing.
• After your trial ends, your selected plan will automatically be charged to the credit card provided.

To connect your Shopify store to your Notionsify account, follow these steps:

• Go to the Dashboard
• Click on "Integrations" from the left sidebar
• Fill in the "Your Shopify store domain" field to connect

Once your Shopify store is connected to your Notionsify account, you can start syncing products, prices, and inventory and embed the Notionsify configurator on your store.

Notionsify lets you connect your WooCommerce store in just a few quick steps:

1. Start by downloading the WooCommerce integration plugin (a small .zip file)
2. Go to your WordPress dashboard → Plugins → Add New → Upload Plugin
3. Select the downloaded .zip file, click Install Now, and then Activate the plugin.
4. Open the plugin settings and click "Connect" to connect your account
5. You will be redirected to your Notionsify account and then back to WordPress to approve API access

A 2D product configurator lets online shoppers customize a product online through interactive and dynamic flat product imagery. It integrates with any online store, such as Shopify or WooCommerce, where end customers see real-time changes in product visuals as they opt for different personalizations such as colors, sizes, shapes, and materials.

Essentially, the technical framework of 2D product configurators includes layers of product variations that are swapped in and out of the frame as the customer explores customization options. Some important and core capabilities of 2D product configurators are:

• Instantly change product features and visuals to show customers what their choices will look like
• Update product pricing in real-time based on personalizations
• Automated print or production-ready files for when the order is finally placed
• Use standard or flat photography, ensuring an interactive experience at lower costs

A 3D product configurator is a business solution tool used by e-commerce stores, allowing online shoppers to customize and explore products in a fully 3D environment. Instead of viewing flat images, customers can rotate, zoom, and inspect a realistic digital model of the product while making changes in real time.

With a 3D product configurator integrated into an e-commerce store like Shopify or WooCommerce, users can personalize items such as materials, colors, textures, parts, and components while instantly seeing how each choice affects the product from every angle. The technical foundation is built on detailed 3D models with configurable parameters, such as meshes, materials, and textures.

The core capabilities of a 3D product configurator include:

• Allowing customers to rotate, zoom, and view products from any angle in real time
• Enabling customization of materials, colors, textures, and interchangeable parts
• Delivering highly realistic, photorealistic previews before purchase
• Supporting 360° visualization and immersive product exploration
• Providing accurate visual feedback that improves buyer confidence and reduces uncertainty

A 3D product configuration tool is designed as a multi-user platform, suitable for users ranging from individuals to enterprise-level businesses. It is used by e-commerce businesses that want to offer interactive, customizable, and visual shopping experiences.

It is especially useful for:

• E-commerce store owners, merchants, and brands
• Print-on-demand & custom product businesses
• Startups and growing brands
• Direct-to-Consumer (D2C) brands
• Agencies and digital studios
• Manufacturers and B2B companies

In short, anyone selling products that benefit from customization, visualization, or personalization can use Notionsify's 3D configurator.

Yes, you can easily get a demo to understand how 2D and 3D product configuration works. To explore on your own, go to Notionsify → Resources → Demo, where you can instantly try live demos for 2D configurators, 3D configurators, and Virtual Try-On (VTO).

Alternatively, you can opt for a personalized and guided experience by requesting a demo through our email support@notionsify.com. Our expert team will get back to you within one business day to schedule a session tailored to your needs.

Yes, absolutely. The product configurator works effectively not just with B2C stores but with B2B e-commerce sites as well. In fact, B2B e-commerce businesses are one of the biggest beneficiaries of 2D/3D product configurators. Using the Notionsify product configurator in a B2B environment offers clear benefits like:

• Simplify complex products by replacing long spec sheets with interactive visual customization
• Reduce errors and miscommunication by ensuring buyers have visuals of exactly what they are ordering
• Support configurable products that are often found in B2B setups
• Self-configure total costs and sale prices without back-and-forth with the seller

The ideal file format for 3D product models depends on their usage. Some recommendations are:

• glTF / GLB (recommended standard): The best all-rounder format for web-based 3D applications
• FBX (advanced production format): Popular for complex animations and models
• STL (3D printing format): Best suited for manufacturing and 3D printing
• OBJ (common legacy format): A simple and widely supported format that stores geometry and basic textures

Almost any physical product that has shape, structure, or customizable parts can be converted into a 3D model, and there are no defined limitations. Some products are simply easier and cheaper to make 3D models of.

Here is a list of the most common product categories and items that can be made into a 3D model:

The Virtual Try-On (VTO) tool is an interactive feature that lets customers see how a product will look on them or in real life before making a purchase. The VTO tool uses real-time visualization to overlay or simulate products, especially for wearable products like eyewear, hats, shoes, and jewelry.

Some of the key advantages of integrating a VTO tool on your e-commerce store for personalized products are:

• Real-time product preview that shows how items look before purchase
• Works across devices, including mobile, tablet, and desktop
• Improves buyer confidence by reducing uncertainty
• Enhances engagement with interactive, immersive experiences
• Helps reduce returns by setting accurate expectations

Virtual Try-On works best for products where appearance and style strongly influence buying decisions.

Ideal product types include:

• Wearable items like clothing, shoes, and accessories
• Fashion and beauty products where look and fit matter
• Giftable items where visual appeal drives purchase intent
• High-return products that need better pre-purchase clarity

Assets are essentially the building blocks in a product configurator. These are digital files like 3D models and static images that are used to create, customize, and visually display a product in an interactive environment. The product configuration software requires these assets to calculate, understand, and visually display product variations and characteristics.

In a 2D/3D product configurator, some of the most common assets you will find or need are:

• 2D assets: Images, layers, textures, and flat design elements used for simple product customization
• 3D assets: Models, meshes, materials, and textures that build interactive 3D product experiences
• Design elements: Icons, graphics, logos, or patterns used for personalization

Essentially, assets are the driving force behind the entire customization experience. When a customer changes a color, adds text, or switches a material, the configurator is simply swapping or updating the underlying assets in real time. A centralized platform like Notionsify organizes and manages all assets in one place to ensure easy and quick deployment.

Orphan files are files that exist in a system but are no longer linked or connected to any active record, project, or reference. In simple terms, they are "leftover" files that the system still stores, but nothing is using or pointing to them anymore. While they may seem harmless, they can create several operational and business-level issues.

Orphan files can unnecessarily consume storage space, increasing infrastructure costs over time. They can also slow down backups, migrations, and system performance. These files may contain outdated or sensitive information that is no longer governed by active workflows. Therefore, identifying orphan files and deciding how to manage them can help you ensure long-term operational efficiency.

Follow these steps to upload a new asset:

• Go to "My Products"
• Select "Create New"
• Input basic information such as dimensions and product category
• Upload images and thumbnails
• Use the 2D or 3D editor to configure the product
• Save or Publish to save as new assets

Yes, assets stored in your account do consume space. Assets such as 2D images, 3D models, textures, and other design files are heavy files, when saved in your account, can contribute to your overall storage usage limit.

To ensure efficient usage and consumption of storage to avoid additional costs, you can do the following:

• Organize and reuse existing assets instead of uploading duplicates
• Optimize file usage across multiple products and configurators
• Remove or manage unused or orphan assets to free up space when needed